In the midst of today’s fiercely competitive market, standing out is challenging, to say the least. Well, brace yourself as we reveal to you one exhilarating secret. Two words: User-centric products. Curious to know more? Dive in to discover the power of user-friendly design.
Discover the intricate interplay between User Experience (UX) and Artificial Intelligence (AI) and their transformative potential in amplifying customer experiences, fostering innovative solutions, and facilitating a spectrum of use cases that collectively redefine the financial industry’s future.
Explore the top 3 user experience trends in digital banking revolutionizing the way customers interact with their finances and financial institutions – and even boosting their loyalty.
It is quite easy for banks to miss the mark when it comes to user experience design and create a product that frustrates or alienates users. Here are 5 common UX mistakes in digital banking, and how you can avoid them.
Safety and usability in modern technologies should not be regarded as trade-offs. But how can stakeholders offer equally usable and secure solutions? Here are the 5 essential requirements recommended by ProgressSoft’s UX Designer.
Do banks that simply avail online banking mean that they are successfully providing digital banking services? What marks the difference in digital banking – and is it imperative or optional? Find out the answers from our quick chat with ProgressSoft’s Carole Elias.
A UX researcher usually starts with asking the user about their typical habits, but right now, ‘typicality’ is just out of the question, according to ProgressSoft’s Associate UX Researcher. See how a digital shift during the pandemic has affected UX teams and their testing methodologies.
What was yesterday’s luxury that is today’s necessity for business continuity? Find out the key answer to how the banking industry can attract and retain clients through online banking platforms.
Fintechs have already recognized a definitive approach to payment solutions that attract and retain customers, and it is one of the reasons behind their successful competitiveness with financial industry giants.