A UX researcher usually starts with asking the user about their typical habits, but right now, ‘typicality’ is just out of the question, according to ProgressSoft’s Associate UX Researcher. See how a digital shift during the pandemic has affected UX teams and their testing methodologies.
ProgressSoft’s Chief Operations Officer, Rami Tannous, reflects on the need for central banks to facilitate the enhanced operational resilience of financial systems on a nationwide scale. Read the full article to discover what makes a payments ecosystem agile, or fragile.
How can the world’s biggest industries prepare for the unexpected? ProgressSoft’s Chief Solution Architect recommends the move towards cashless environments, digital assets and electronic know your customer (eKYC) to sustain businesses and thriving economies.
COVID-19 is surging the market demand for contactless payments, and pressure is mounting on both merchants and financial institutions to adopt new payment technologies and facilitate digital payment options that secure business continuity and citizen safety.